Corporate Staff
EXECUTIVE VICE PRESIDENT
L. Garry DeMayo
Garry started with USA Parking in 1983 as Assistant Controller and was named to his current position in 1998. Garry is responsible for the review and implementation of new parking technologies. He oversees all corporate financial activities including asset management. His 25 years experience in operations and the transportation industry have played an instrumental role in our consulting for stadium arena parking expansions. Garry has the responsibility of managing the transition and training for our Five Diamond properties. Garry attended William Patterson University in New Jersey where he received his bachelor’s degree in Accounting.
VICE PRESIDENT OF OPERATIONS/GENERAL MANAGER
Michael R. Sears
Mike has been with USA Parking since 1999 and has over 20 years experience in the parking industry. Mike is focused on urban development to include developing and operating specialty parking programs for retail and entertainment oriented projects. Mike is responsible for the compliance of revenue control and oversees the daily operation of our self-parking properties. Prior to coming to USA, he directed business development and operations in various markets throughout the United Sates for 10 years at an international parking company and for 5 years at a mid-west regional company. Mike is a graduate of Western Kentucky University and is a Certified Parking Facility Manager.
DIRECTOR OF OPERATIONS
Daniel L. Brown
Dan started with USA Parking in 1988 as a valet attendant and moved quickly in ranks to a parking manager at the Hyatt Regency Pier 66 in Ft. Lauderdale. He was appointed general parking manager at the Boca Raton Resort & Club in 1997, which at the time was our largest resort valet location. In 2001, Dan entered his current position and now oversees all auto dealership valet operations, special events, Dolphin Stadium valet, all valet operations in Broward county. He maintains relationships and open communications with all clients, managers and vendors to ensure the quality of client and guest satisfaction. Dan attended Broward Community College with a major in Business Administration.
VICE PRESIDENT TRAINING AND DEVELOPMENT
Lisa A. Lines
Lisa began her career with USA Parking in 1988 as a valet attendant and in 1995 was appointed Director of Training with the creation of USA University. Currently, Lisa is VP of Training and Development and is responsible for all training material, quality assurance and developing talent in our associates. The training received at USA Parking University and it’s satellite locations include: USA Management Institute Modules, Aggressive Hospitality, Customer Service Recovery, Loss Prevention and Standard Operating Procedures as well as our New Hire Orientations and live on-the-curb training. Lisa earned her B.A. degree in Mass Communications at the University of South Florida and is a certified “Talent Plus” staff interviewer.
DIRECTOR OF HUMAN RESOURCES
Jennifer Meyer
Jennifer joined USA Parking in April of 2005 and brought with her over ten years of Human Resource, operations and management experience. Jennifer has had extensive experience in all aspects of the parking industry and now supports over 2,100 associates. She is responsible for maintaining Federal and State employment regulations which include: recruiting, background checks, benefits, selection of management staff, training and development, diversity, policy and procedures and associate relations across the US and Puerto Rico. She also conducts training curriculums for all associates including managers, supervisors, and travels frequently to conduct human resources evaluations at each location. She is currently affiliated with Society for Human Resource Managers (SHRM), has earned her PHR (Professional in Human Resources), and has a paralegal degree.
DIRECTOR OF TRAINING
Viviana Garcia
Viviana began her career with USA Parking in 2002 as a ramp supervisor. After working at various USA Parking properties, she entered the USA Manager-in-Training program and was promoted to property manager five months later at our prestigious Ritz Carlton Hotel and Residences in Coconut Grove. Viviana's commitment to excellence began with implementing AAA 5 Diamond Service standards and together with her associates achieved the AAA 5 Diamond status at the hotel. In January 2006, Viviana joined the USA Parking University Team. Viviana will assist with all aspects of training both in the classroom and in the field training. Viviana earned her Associates degree in Business Administration at El Camino College in California. She brings to us eight years of private trust banking experience as well as two years as a top producer for a leading staffing firm.
Additional corporate staff biographies